Discovery First
We start with your workflows, current risks, and priorities before recommending services or AI tooling.
Trusted IT + AI Partner
Stop Losing Time to Tech Problems. Launch Reliable IT + Revenue-Ready Solutions Fast.
OCiTechServices helps small and growing companies secure operations, reduce downtime, and roll out managed services that are easy to buy and easy to trust.
- Fast response IT support
- AI solutions for every industry
- Clear implementation roadmap
24/7 Monitoring
Always-on visibility and alert response
Rapid Recovery
Business continuity after incidents
Security-First Stack
Backup, protection, and hardening included
Designed For SMBs
Packages built for 5-50 user teams
About OCiTechServices
Technical Execution With Clear Business Outcomes
We focus on practical rollouts, stable operations, and measurable improvements so your team can keep moving without technical guesswork.
Implementation Plan
Every engagement includes scope, milestones, and responsibilities so execution stays predictable.
Long-Term Support
After launch, we provide optimization, monitoring, and support to keep systems reliable and secure.
Results
Before vs After: What Changes in 90 Days
These benchmark outcomes are based on common SMB starting points before managed IT + AI process improvements.
Average Incident Response
4h -> 45m
Faster triage and escalation workflow
Manual Support Load
-38%
AI assistants handle repetitive requests
Backup Recovery Confidence
22% -> 93%
Restore testing and runbook discipline
Onboarding Time
3 days -> same day
Standardized setup across users and tools
Local Trust
Find Us and Read Reviews
We support companies across Orange County and remote teams across the US with practical IT + AI delivery.
Google Business Profile
See local presence, client reviews, and business details before booking a strategy call.
Open Google MapsCore Services
Professional Support Built for Reliability
IT Maintenance
Preventive maintenance, monitoring, backups, patching, and incident response to keep your business online.
Managed IT Services
Complete technology management for small and medium companies with proactive support and security-first standards.
PC Services
PC setup, troubleshooting, upgrades, optimization, and endpoint protection for your internal teams.
Product Suite
Seven Productized Offers Ready to Sell
Every product has a dedicated page, pricing anchor, and direct booking CTA.
Managed Microsoft 365
Email, security, backups, onboarding, and support for 5-50 user companies.
Managed Cloud Hosting
Deployment, monitoring, updates, and incident response for web apps.
Backups + Disaster Recovery
Continuity-focused backup and restore readiness for ransomware and outages.
AI Chatbots + Assistants
Lead capture and support deflection with human handoff rules.
AI Workflow Automation
Automate repetitive internal tasks and approvals across teams.
AI Analytics + Reporting
Executive dashboards and KPI reporting with AI-driven insights.
AI Prior-Authorization Copilot
Prior-auth automation for specialty clinics with denial risk flags and appeal drafting.
New Healthcare Offer
AI Prior-Authorization Copilot for Specialty Clinics
A revenue-focused product for cardiology, oncology, GI, and imaging groups that reduces staff time and speeds approvals.
Open Product Page Start Clinic Demo Open Resource Hub Healthcare AI Page
Why This Is Timely
Prior-auth pressure is high and compliance timelines are moving, creating clear demand for workflow automation.
Source references: AMA (Apr 24, 2025), KFF (Jan 28, 2026), CMS final rule.
Pricing Packages
Simple Pricing Clients Understand in One Call
Use these as starting packages. Final quote depends on users, infrastructure, and support scope.
Lane A
Managed Microsoft 365
From $49/user/mo
- Email setup and migration
- Security baseline + MFA enforcement
- Mailbox and data backup coverage
Lane B
Managed Cloud Hosting
From $799/mo
- Deployments and uptime monitoring
- Patch/update management
- Incident response and recovery support
Lane C
Backups + Disaster Recovery
From $299/mo
- Automated backup policy setup
- Recovery testing and restore playbook
- Ransomware recovery workflow
Why Us
Why OCiTechServices vs Internal Hire or Generic Agency
OCiTechServices
Fast implementation, security-first standards, and predictable monthly support with direct accountability.
Internal Hire Only
Limited coverage, slower ramp-up, and high dependency on one person for systems and recovery.
Generic Agency
Broad services but often less specialized operational ownership for SMB IT and AI rollout execution.
Service Guarantees
Clear Service Levels and Delivery Standards
Response Target
Critical issues acknowledged within 1 hour
Backup Cadence
Daily automated backups with policy checks
Recovery Objective
Rapid restore planning for next-day continuity
Reporting
Monthly service and security summary
MFA Enforcement
Encrypted Backups
Endpoint Hardening
Change Control
Monthly KPI Review
Step 1
Discovery + Risk Scan
Scope goals, systems, and immediate risk exposure.
Step 2
Implementation Sprint
Deploy core security, backup, and automation baseline.
Step 3
Stabilize + Optimize
Tune workflows, validate restore paths, and train teams.
Step 4
Operate + Report
Managed support with monthly KPI and roadmap updates.
Product Demos
Interactive Demo Showcase
Use these demo slots to present your AI projects and convert more prospects.
Open Full Demo Library Read Case Studies
Demo 1: Lead Automation
Show how your AI captures leads and answers questions in real-time.
Request Demo LinkDemo 2: Smart Support
Present human-like support conversations and ticket routing capabilities.
Request Demo LinkDemo 3: Reporting Intelligence
Display dashboards, KPIs, and predictive insights for business leaders.
Request Demo LinkFrequently Asked Questions
Answers Before You Book
How quickly can we get started?
Most clients begin with a strategy call, then a scoped onboarding plan is shared based on timeline and priority.
Can you support our existing systems?
Yes. We can work with your current tools and infrastructure, then phase in improvements without disrupting daily operations.
Do you offer ongoing support after launch?
Yes. Ongoing maintenance, monitoring, and enhancement support are available based on the package you choose.
What are your typical contract lengths?
Most managed services run monthly with optional quarterly or annual commitments for better pricing.
What support hours do you provide?
Standard support follows business hours with priority escalation pathways for urgent incidents.
How long does onboarding take?
Typical onboarding ranges from 1 to 4 weeks depending on users, systems, and migration complexity.
Can you work with compliance-sensitive businesses?
Yes. We align recommendations to practical security controls and documentation for regulated workflows.
Who We Serve
Built for Small Companies and Expanding Teams
Professional Services
Healthcare Clinics
E-commerce
Real Estate
Construction
Local Retail
Logistics
Hospitality
Calendly Booking
Book a Consultation in Minutes
Connect your Calendly link and let prospects schedule strategy calls directly from your website.
Open CalendlyFree Resource
Get the AI Automation Audit Checklist
Download the checklist to identify quick-win automations across operations, sales, support, and reporting.
Quote Wizard
Get a Guided Quote in 3 Steps
This wizard saves draft progress and can route qualified leads to the right booking flow.
Contact & Proposal
Tell Us What You Want to Launch
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Social Proof
Trusted by Growth-Focused Teams
Outcome snapshots prospects care about most: time saved, stability, faster response, and clearer reporting.
Support Tickets
-42%
After workflow triage + endpoint standardization
New User Setup
Same Day
Down from 2-3 days in most client environments
Incident Acknowledgement
Under 60m
For critical alerts in managed plans
Prior-Auth Admin Time
Target -30%
For specialty clinic prior-auth workflows
"OCiTechServices helped us cut support tickets and stabilize operations in weeks, not months."
Clinic Operations Manager, Orange County
"Their Microsoft 365 onboarding and security hardening was structured, fast, and easy for staff to adopt."
Managing Partner, Small Law Firm
"We finally have backups, hosting uptime, and incident handling under one accountable team."
Founder, E-commerce Team